★★★★★
"I have had an outstanding experience with Dr. Qian and her staff throughout the years I've been going there. She is very caring and careful in her work and makes sure I understand what is needed and why. The office is responsive and helpful. Everyone is friendly, every time I go. I highly recommend them and refer my friends and associates whenever anyone says they're looking for a dentist."
-- Robin Theobald
★★★★★
"I’ve been a patient since 2017, and continue to come here, even after moving out of Durham. The staff is always friendly and make sure to check in frequently with me during the appointment. They will also call after any invasive work to make sure I’m healing well and see if I have any additional questions. "
-- Catherine
★★★★★
"Very impressive experience. Out standing services."
-- Yao jumei
★★★★★
"I had my teeth cleaned here on Tuesday. The doctors and staff were great. I'm very pleased with the care I receive， Thank you Dr Chin and everyone at Southpoint Dentistry"
-- zhang bingrong
★★★★★
"I had my teeth cleaned here on Tuesday. The doctors and staff were great. I'm very pleased with the care I receive， Thank you Dr Chin and everyone at Southpoint Dentistry"
-- zhang bingrong
★★★★★
"I have my deep cleaning done from both wonderful hygienist, Angelique and periodontist, Felicia in two separate schedules and I have to say, THEY ARE WONDERFUL and PROFESSIONAL. Not to mention the friendly staffs upfront, always greet you as soon as you walk in. Thank you for Dr Qian's heartfelt concern and honesty advice, such a caring doctor. I sincerely thank you and your staffs for all you do, greatly appreciate that."
-- Agnes Wong
★★★★★
"I used to hate to go to dentist. But until I am the patient at Dr Qian's office, that make me change my view. Not to talk about the friendliness, customer service... their professionalism has made me and my husband, even my friends feel confident in their service. Honesty and their BEST interest for their patients are to have healthy teeth and gums. Big thanks to my hygienist, Angelique has always been gentle and skillful and a heartfelt Dentist, Dr Qian and of course all the friendly staffs there. Please keep up the good work:-)"
-- Agnes Wong
★★★★★
"My Experiences at Southpoint Dentistry has always been great. I really enjoy Dr. Quian and her staff. They really care about you as a patient. Everyone is knowledgeable of there roles. The atmosphere is pleasant and you feel their care.I highly recommend Southpoint Dentist."
-- Pamela Watson
★★★★★
"I have been attending Dr. Qian's dental office for the past 3-4 years now and have consistently appreciated the compassionate care she has provided to me and my family. She and the rest of the staff are detail-oriented, professional, and educational. I appreciate the time they take to offer preventive education to me during my treatments. I feel a warmth and family-oriented atmosphere whenever I visit. They are flexible in their appointments and area always happy to schedule/re-schedule based on your needs; I am especially pleased with their Saturday openings. My appointments have rarely, if ever, ran late; they are very considerate with your time. Southpoint Dentistry is EXCEPTIONAL. I highly recommend to anyone receiving their dental healthcare from here."
-- Esteban, Jose
★★★★★
"Dr Qian is very a very nice person. She is very patient and explains very things clearly. When she works on my teeth, I can feel that she is very careful and meticulous about the detail. Strongly recommend her."
-- Zhang, Yingpei
★★★★★
"Great dental experience. Return customer Staff is very friendly and very professional."
-- Cruz, Leo
★★★★★
"Dr. Qian, thank you for making each visit experience warm, friendly, and personable. You know how to make your patients feel welcome at every appointment. Thank you for your exceptional patient care and going above and beyond."
-- Nipper, Jessica
★★★★★
"Staff was welcoming and informative. Explained all things from insurance, treatment, and plan of care. Listened to my concerns and answered all my questions"
-- Mangum, Andrew
★★★★★
"Outstanding in every way ‘"
-- Kaye, Karen
★★★★★
"Dr. Quantity and her staff are great. They care about patents, work well with my young kids. Her experience and training is outstanding. They offer conservative approach, and will not treat your teeth as money making business. I switched to her office because my previous dentist said I had seven cavities. Not true after Dr. Quantity check. I highly recommend."
-- Wang, Lin
★★★★★
"Excellent service! Never thought I would look forward to going to the dentist. I'm very pleased with the care I receive."
-- Greene, Iris
★★★★★
"Very impressive experience. Out standing services."
-- Hsu, Lingchih
★★★★★
"I love all the people at her office. Dr Qian is very soft spoken. She makes you feel like you are part of the Southpoint family. Will continue to use her services."
-- Drinkwine, Jeanine
★★★★★
"My service at Southpoint Dentistry have always been very satisfying. Dr. Qian and staff are both professional and caring."
-- Wigfall, Patricia
★★★★★
"Love the services received from Southpoint Dentistry"
-- Woyee, Kon
★★★★★
"You practice is phenomenal"
-- Sanu, Augustine
★★★★★
"OUTSTANDING STAFF , AND WELCOME TO THE NEW FACES !YOU ALL GET A +++ GOD BLESS ALL !"
-- Minor, Laurrie
★★★★★
"Great people and place! Everyone was polite and easy going. They took my girls to the back and they were so comfortable that they actually enjoy going to the dentist! Thank you all at Southpoint Dentistry!"
-- Payne, Lynea
★★★★★
"My dental treatment was great. The front desk person was nice to me as a patient. The hygienist did a great job cleaning my teeth on my visit and she was very professional. I had a restorative dental visit as well.The doctor came out and greeted me in the waiting area with kindness. Staff took me back promptly to start treatment and my appointment went well in a timely manner with the Dentist and Assistant. I will return for future appointments with my family"
-- Judd, Karen
★★★★★
"Great place. They listen to your concerns and any fears."
-- Tinnin, Debora
★★★★★
"The Doctor and staff are wonderful"
-- May, Jacqueline
★★★★★
"Very friendly staff, got started right at my appointment time, made sure I was comfortable even though the dentist is not one of the most comfortable places to be."
-- Yeager, Samuel
★★★★★
"Dr. Qian is great! Great experience for RCT."
-- Luo, Renan
★★★★★
"Dr Qian has been great for my family."
-- Fearrington, Jermaine
★★★★★
"I always enjoy my visits with Dr. Li and Sunny. Everyone is very professional courteous. I appreciate the way they make me aware and help me be a part of the process in improving my dental care."
-- Kevin G.
★★★★★
"The dentist works very carefully and is not aggressive. Highly recommend,"
-- Yingpei Z
★★★★★
"You do an excellent job! My family and I thank you for the awesome service you provide!"
-- Iris G.
★★★★★
"Dr. Lily Qian is an amazing dentist and woman. Not only does she care about your dental hygiene but she also cares about you as a person. Dr. Qian and her staff are educated and friendly. They always ask about my family and how we are doing during every visit. It is a great family environment. The dental work was easy and painless. It is one of the few dental offices where you can get most of your dental work done all in one place (root canal, etc.). If dental work is required, Southpoint Dentistry does not price gouge you. They will communicate with your insurance company to see if it makes sense to get the work done now or wait until your Insurance company can cover most of it. I would strongly recommend Southpoint Dentistry to anyone who is looking for a family dentist. Great environment! Awesome Staff! Amazing People!"
-- Patrick L.
★★★★★
"Great practice. All the staff are great!"
-- Jeanine D
★★★★★
"Caring staff, warm, prompt, professional"
-- Karen K
★★★★★
"This was the first time I visited a dentistry. Dr. Qian is very nice, professional and friendly. I am very happy we can talk in Chinese."
-- Fan F.
★★★★★
"Impressed with ease of teeth cleaning, new equipment. Dr. Qian very warm and friendly as well as expert."
-- Gail Davis
★★★★★
"Always enjoy my visit. The best quality dentist practice around."
-- Vincent Brinker
★★★★★
"The entire office staff is very professional, makes you feel comfortable and relaxed."
-- Miller, Rodney
★★★★★
"Everyone I met was very nice and professional, right from the front desk to the dentist."
-- Appiah, Lucy
★★★★★
"You do an excellent job! My family and I thank you for the awesome service you provide!"
-- Greene, Iris
★★★★★
"Dr. Qian is the best! So gentle while cleaning teeth and always on time and kind."
-- Mildenhall, Laurie
★★★★★
"A phenomenal dental practice! Very professional and kind staff."
-- Mohamed, Malka
★★★★★
"Exceptional service, I was very impressed."
-- Miller, Rodney
★★★★★
"I am a visiting scholor from China. I filled a very very big tooth cavity in Dr. Qian's dentistry. Dr. Qian is very kind and skillful. I didn't feel any pain when she was doing filling in my tooth. I strongly recommend people who have teeth problem go to Dr. Qian's office."
-- Yang Li
★★★★★
"Love the staff! Super Friendly! "
-- Molly
★★★★★
"Dr. Qian comes highly recommended, she is very thorough, approachable and professional. I've done a root canal and extraction at Southpoint Dentistry and will be going back for a crown, a bridge and deep cleaning. Dr. Qian takes time with her patients and you don't feel rushed. Answers all questions and will go out of her way to make accommodations for the patient whenever possible. Comes highly recommended !"
-- Forex Meter
★★★★★
"Excellent customer service! Dr. Qian is very approachable and professional, she goes out of her way to make her patients feel comfortable and not rushed. Dr. Qian comes highly recommended."
-- Benjamin Muthoka
★★★★★
"I have tried several different dental offices and Southpoint dentistry is the best. All the dental offices that I have tried are either over priced or the service is bad. This office offer Excellent service with very reasonable price. Everyone is very friendly and professional. Dr. Qian is very knowledgeable and patient. Highly recommended!"
-- Xinming An
★★★★★
"Dr. Qian and her staff are friendly and polite. Dr Quan is a very knowledgeable and stays aware of the present-day techniques and new medicines. She is soft spoken and has a calming effect on her patients. I'm glad Dr Cooper sold her practice. Will remain a patient for a long time. ☺ She is professional and very friendly calming my nerves. Emloyees are cheerful and very knowledgeable."
-- Jeanine Drinkwine
★★★★★
"Provide me with great service The staff talk to you with courtesy and respect."
-- Osman Sesay
★★★★★
"Dr. Qian is simply a great dentist. I had reservations when Dr Cooper left the practice, however Dr Qian has become my Dentist and has provided me with continued great dental care and advice.....Thank you Dr. Q and your great staff....."
-- Charles A. Piercy
★★★★★
"Loved this place. I brought my 2yr old twins for there first visit. They were helpful, knowledgeable, and efficient. I had trouble finding the office they led me straight there and were patient with us. They deserve every star. I had mom anxiety because the twins were tired and I didn't know how they would do. These professionals made them feel comfortable and were able to see them both in and out in no time no tears. Switched from Carousel dentistry so glad I did!"
-- Darrielle
★★★★★
"My experience with Dr. Qian is great, this is a highly professional, very caring group, which I trust."
-- Shawn Zhang
★★★★★
"This was one of my best dental experience. Dr. Qian is professional, patient and meticulous. I would definitely recommend her for your dental care. From the front desk to the chair, the entire experience was outstanding! I LOVE my teeth! Everyone says they are beautiful and I look years younger! Her dental assistant is professional, experienced and extremely friendly! "
-- Pieters Mclennon, Marjore
★★★★★
"I don't go to the dentist as often as I should and the professionals at this location make me want to have the perfect set of teeth based on their personalities, how intuitive they are with you and their expertise. Everyone at the office is friendly personable and makes you feel like you're at the right place all the time."
-- Eddington, Leonard
★★★★★
"Everyone from the receptionist to the hygienist and Dr. Qian were courteous, friendly and Knowledgeable!"
-- Hamlet, Dana
★★★★★
"Great place and very professional"
-- Elrod, Kevin
★★★★★
"I always have a great experience here. The staff is friendly and caring. "
-- Mendez, Harry
★★★★★
"Excellent care -- highly recommend. They were able to fit me in within the same day to do a root canal -- I was in agony, and they were fantastic about treating me. Very friendly and professional."
-- Vitko, Michelle
★★★★★
"They take care of their patients, and explain all the work and cost to you upfront, which I really appreciated. Always happy to be helping you, extremely pleasant to be around from check-in to check-out."
-- Yeager, Samuel
★★★★★
"My vist to the Dentist was wonderful. I went for my cleaning for the first part of the year and I left feeling good about the service and the staff. "
-- May, Jacqueline
★★★★★
"I love this dental office! The receptionist is very polite and always smiling. All of the staff is very friendly and inviting. They will answer as many questions as you ask to ensure that you understand what's going on. I've been in N.C. for 8 years and this is the only dental office I've been to. I trust them with caring for my dental hygiene!"
-- Hadiyah P
★★★★★
"I enjoyed the new chair in the room I had my service."
-- Keith B
★★★★★
"Everyone was very nice and listened to my questions and concerns. I did feel rushed or on an assembly line, like some other places."
-- Hanson, Diana
★★★★★
"Very friendly and caring staff, absolutely exceeded my expectations. I recommend them without hesitation."
-- Mendez, Juan
★★★★★
"Always a pleasant experience. Dr. Qian and her team are kind, patient, efficient, and punctual."
-- Li, Lana
★★★★★
"Dr. Qian and her team went above and beyond to ensure my comfort during my recent dental procedure. The team showed empathy and was very attentive when listening to my chief complaints. I highly recommend this practice."
-- Shoben, Chelsea
★★★★★
"Dr. Qian and her staff made me feel comfortable and cared for from the minute I stepped into the office. They were sure to answer all of my questions and worked with me to develop a treatment plan that I could both understand and afford. The treatment itself was top-notch, gentle and efficient - the perfect dentist all around, honestly. I'm so glad I chose her!"
-- Laramay, Jerry
★★★★★
"Dr. Lily Qian and her staff made sure that we knew all of our options and were respectful of our decisions. The work was well done and done with constant consideration towards the comfort of me as the patient."
-- Hu, Kevin
★★★★★
"I have been seen twice this year. As a relatively new patient, I was impressed with the consultation about my overall dental health, the issues that need to be addressed, the dental coverage plan that I have and what I need to consider to have the best dental outcome. "
-- Guy, Gwendolyn
★★★★★
"My teeth feel amazing. My teeth look amazing! I want to thank you and your extraordinary staff. They were exceptionally at getting me signed up and taking care of my teeth."
-- Huskey, Devin
★★★★★
"Southpoint Dentistry is a caring and supportive team, that knows you by name. You're not just treated as another patient, but individually as a person."
-- Bivens, Wendy
★★★★★
"Dr. Qian was very nice and gentle. She make sure that you understand the process and procedures of which she is preforming. I was very comfortable with her and the staff."
-- Livingston, Lila
★★★★★
" I just love the doctor. She really works with me and I appreciate her for helping me."
-- Peaks, Curtis
★★★★★
"I am very pleased with my services. Dr. Qian is very soft spoken and gentle. She always makes sure my needs are being met."
-- Drinkwine, Jeanine
★★★★★
"Great overall experience! Everything (including pricing) was thoroughly explained and I left feeling great about my dental health!"
-- Rufo, Joey
★★★★★
"This is the best dental practice I have been to since moving to the Raleigh/Durham/Chapel Hill area over 12 years ago. I have had some very bad dental experiences, and needed to find practice that cared about me as much as they care about the money. This is such a practice. All the staff are wonderful and very conscientious! They explain and discuss everything with you about your options and what they think needs to be addressed. They spend time with you discussing things, and you do not feel the least bit rushed. I happen to discover them by chance after leaving a nearby physician's office. I had my teeth cleaned yesterday, and it was the best cleaning I have ever had. Next week I will proceed with the necessary dental restoration work. In summary, I can not say enough positive things about this practice. And, if you don't have insurance, they will provide you a very generous discount. After two years of very frustrating dental experiences, I am so happy and relieved to find a practice that I feel so good about!"
-- Ross, Gael
★★★★★
"Feeling good about finding you. Thanks for seeing me so fast when I was in pain and coming up with a game plan for my treatment. Very good information and direction."
-- Harrell, Diane
★★★★★
"Southpoint Dentistry offers the BEST dental service available.... and I'm over 60 and have experienced a good number of them. Dr. Qian and the entire staff is efficient, kind and courteous. They explain to you in advance what you will experience and frequently check to insure you are 'ok'! It is actually a PLEASURE to go for your visit there; which is not normally said of a dental visit."
-- Diley, Paula
★★★★★
"Excellent!!!!!!! I am very pleased with my visit. Thank you again. Everyone was very friendly, compassionate and caring. I received outstanding care. Thank you to all."
-- Quick, Laura
★★★★★
"Great dentist. She is very professional and gentle. I love the receptionist Dawn. She is always friendly and knowledgeable. Great asset to the office. she makes the office very pleasant, she's professional and she is knowledgeable. she will answer any questions I might have."
-- Drinkwine, Jeanine
★★★★★
"Thank you for the excellent service. The Doctors and Staff were excellent, I felt well informed of all my options and very well taken care of. My Mouth and Teeth today feel so much better after the cleaning I received and I would be happy to recommend this Dental Practice to all my Family and Friends."
-- Langley, Vernon
★★★★★
"Everything was great! Dr. Qian has provided me with great service since taking over this practice."
-- Fearrington, Jermaine
★★★★★
"I enjoyed my recent office visit this week. I enjoy 2 things w my visit and that is the great receptionist. She is one of the main reasons why I still attend this office. The other is the dentist herself. I would much rather have her complete my services than the hygienist. She explains everything to me and is very conscious of my particular needs."
-- Bagby, Sr, Keith
★★★★★
"Your service has been excellent, thank you. Hengshan Zhang"
-- Zhang, Hengshan
★★★★★
"Dr. Qian is kind, gentle, and clear about every aspect and part of whatever procedure you are having. She is respectful of your time and dental costs. I am so happy to have found her!"
-- Kaye, Karen
★★★★★
"Excellent experience and good team. Highly recommended."
-- Esteban, Mary Ann
★★★★★
"Great experience overall. Everyone I spoke with was really friendly. I recently moved from the Northeast and am glad I found a great dentist in Durham. They did not make me wait at all; my appointment was at 1pm and they called me in exactly at 1pm. Would definitely recommend!"
-- Li, Lana
★★★★★
"Dr. Qian is so kind and skillful for patient, and provided affordable price."
-- Wang, Yanluo
★★★★★
"Enjoyed the visit. Staff were very warming and personable and had knowledge of all procedures performed."
-- Daniels, Barbara
★★★★★
"I enjoy this practice because of the warm greetings of the front office staff and the friendly hygienist. Dr. Qian has been exceptional with my treatment and very attentive to detail. I feel really confident when I visit that I will get quality work."
-- Daniels, LaMonica
★★★★★
"Excellent visit.. !!!!!!!"
-- Rodney M
★★★★★
"Dr. Qian is fantastic! So attentive and friendly. I wouldn't go to anyone else."
-- Jennifer C.
★★★★★
"I was very impressed with the quality of care and the emphasis on teaching me the best way I can maintain proper dental hygiene."
-- Anonymous
★★★★★
"Everyone on the staff is genuinely friendly and welcoming. Thanks."
-- Jones, Nancy
★★★★★
"All the staff I have had the pleasure of meeting are just very good. I am not good at names but good with faces. The assistant to Dr Qian who assisted with my crown is awesome! She is professional knowledgeable, and upbeat!. Sunny gives the best cleaning I have ever had!! Dawnn is the nicest person on front desk and phone anyone would want to talk with , even when she is taking your money she makes you feel good! LOL Great staff!"
-- Jeffries, Linda
★★★★★
"The staff and Dr. Qian are very compassionate, I felt that as soon as I walked in the suite. Thank you and I look forward to seeing you on Tuesday."
-- Quick, Laura
★★★★★
"I was very impressed with the caring attitude of each staff member that I encountered. The receptionist was very welcoming and patient with me as I had to change my appt. and call back at least 3 times to be sure. She also followed up with a text. Dr, Quian and each assistant made sure that I was comfortable and explained each procedure being done and why. I feel that they genuinely care and endeavor to provide high caliber service and treatment options. I strongly recommend them as a practice that is well qualified, caring and sensitive to the needs of their patients."
-- Gwendolyn Guy
★★★★★
"Dr. Lily Qian is very professional and genuinely cares about patients. She patiently answered my questions on the phone before I went to the clinic. She tried her best to accommodate my needs and didn't make any fuss after working way past business hours on a Saturday evening. She priced reasonably and practiced honestly without asking patients to fix trivial things or do unnecessary follow-up checks for some extra bucks like I have heard about some dental clinics. I am very happy with Dr. Qian's service and recommend her to anyone."
-- Jessie Ho
★★★★★
"I have never met a more friendly group of people. The Dr and staff were all great."
-- Pamela Lesley
★★★★★
"This was my first time and I loved everyone. Great customer service and excellent bedside experience."
-- LouAnn Myatt
★★★★★
"I appreciate the information given to me to do a better job of keeping my teeth in good condition. I appreciate that the information was given in a non-judgemental or lecturing style. Until this last year, I have not had issues so I am dealing with this new information. The staff has been very patient and kind to me."
-- Rebecca Turner
★★★★★
"Dawnn and Dr. Qian are always so pleasant. I actually look forward to my dental visits. :-)"
-- Staris Best
★★★★★
"I called just last week and made an appointment with the nicest person ever! Hands down the best professional front desk ever. Had my appointment yesterday and got greeted with the warmest smile and met the first point of contact and will make this my home dentist. Thank you Dawn and Suny."
-- Anonymous
★★★★★
"I had gotten full dentures for the first time and after 3 years the bottom denture broke right in half! I have lower implants that fit into the denture and that's where it broke. I thought I was doomed! I could not afford another set since the first was quite expensive. I came in and was seen by Dr. Qian who was very sympathetic to my problem. She arranged for me to get a completely new set, both top and bottom (which look much better than the first) at no charge and with a lifetime warranty! It was really a miracle for me since my insurance was not going to cover it. Dr. Qian is gentle and quite skilled...as is her whole staff....not to mention the ravishing receptionist....Dr. Cooper's practice is in good hands! I appreciate all you have done for me! "
-- JoAnn Irrgang
★★★★★
"I saw Dr. Coopers partner Dr. Li Qian today. I highly recommend her. A lot of the dentist practices in the area are very commercial and over diagnose/charge. I love this type of office- laid back, small and honest service. I have Ameritas dental coverage through duke and they do take this plan."
-- Sarah F.
★★★★★
"It was a pleasure meeting Dr. Qian for the first time. She was gentle and very informative of my needs."
-- Felicia Izzard
★★★★★
"The dentist and her team are the best!"
-- Ashley Ruane
★★★★★
"I appreciated the time the dental assistant and the dentist took the time to explain what I needed to do to correct the problem found. Both were very patient with me. They did not lecture me. They gave me options to correct the problem. "
-- Rebecca Turner
★★★★★
"All 3 people the receptionist/assistant, dentist and dental assistant were all very helpful. I give all of them 5 stars. The only problem I have is the chair is not comfortable for me to recline all the way down for them to work on me. "
-- Keith Bagby Sr
★★★★★
"I have been in twice now, once for a cleaning and once to have 2 fillings replaced as well as cosmetic work on another tooth. Dr Qian did a great job! She and her assistant are good at making you feel comfortable, and I experienced no pain or discomfort in the removal, cleaning, and replacement of the 2 molar fillings (done by a different dentist) that had been improperly applied and decay set in behind the fillings. I appreciated that Dr Qian was able to show me a photo of the affected teeth during my first visit so that I understood why the fillings needed to be replaced. Highly recommend this office for their skill, professionalism, and kindness."
-- Whitney Hill
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